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Mad Robot Miniatures is a one man operation and, because of that, I must wear many hats. It's important for folks to understand that everything is cast to order. I keep no stock on hand.
Most orders will ship within a week of being placed. Larger orders may take longer and if there is a sale happening, that may also add a little wait time. After placing an order you can contact me anytime you like to check on the status of your order. Please include the 5 digit order number and the last name on the order. You can also contact me to see if there is a long wait time before you buy something.Shipping happens twice a week, on Tuesdays and Fridays. When an order is shipped, an automated email is sent telling you about the status change to "shipped". Be sure to check your spam and junk folders for emails as ours seem to end up there for some reason. I usually send you a tracking number when something ships, if I don't just shoot me an email.
I am including this info here so you can plan appropriately for your projects. I'm just an email away if you have questions. -Steve
