Welcome to Mad Robot Miniatures

Shipping and Paypal

Both returning and new customers should read this carefully as it will affect all orders, moving forward.

Mad Robot is a small company, a busy company.  As our business grows, we must take steps to remain efficient.  Along those lines, as of Jan 1, 2018, we will only be sending orders to the PayPal confirmed shipping address. No exceptions.

When you use PayPal to pay for your order, our shopping cart software automatically takes the PayPal  associated address and keeps it as your delivery address.  Using this address allows us to stay within PayPal's Seller Protection guidelines and helps us prevent loss and fraud.

To be clear, no alternative addresses will be used; we will only ship orders to the PayPal confirmed address.  We strongly recommend you take a moment and update your PayPal information to reflect the correct address.  There will be no exception to this policy.  

If your order gets sent to the wrong address because you didn't update your PayPal account,  we are not responsible.

If you have questions regarding this policy, please ask info@madrobotminiatures.com

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